Link Clicks
The link clicks tab displays a table of links clicked by users and data collected about each link.
Last updated
The link clicks tab displays a table of links clicked by users and data collected about each link.
Last updated
You can customize the table of links using the drop-down menus at the top-right corner of the window:
The table of links displayes columns of different data pertaining to each interaction:
Link: displays the link URL clicked by users
Number of clicks: displays the count of link clicks for the given agent and view options
Last clicked: displays the date and time of the last click on the corresponding URL
Agent Selection: Select which agent to analyze. You can choose from any agent in your current organization.
Time Range: Choose the time period for the data you want included in the assessment, from the past 24 hours to all time.
Recording types: Select which interactions are included in the assessment. You can choose between "Preview," which analyzes interactions using the agents tab (see Test your agents), or "Published," which analyzes interactions using the published agent interface.
You can further customize the view using the search and filter buttons on the top-right of the table
