Integrations

Wayfound currently offers the following integrations:

Google Drive Sync Keep your AI agents equipped with the latest information by integrating Google Docs and Sheets with Wayfound. This seamless sync ensures your agents always have up-to-date data, enhancing their accuracy and efficiency. Once connected, you can upload items into an agent's knowledge directly from Google Drive.

Hubspot Enable your AI agents to create HubSpot contacts when the chat participant provides their email address.

We plan to offer the following integrations and more in the near future: Box, HubSpot, Salesforce, and Web Search. If you have suggestions for additional integrations, please contact us

Setting up integrations

Users with admin level permissions can set up integrations by visiting the Authentication tab in the settings page. If you would like to set up an integration but do not have admin permissions, please contact an admin in your organization.

The Authentication tab displays available integrations:

Click on an integration to open a window with more information about it. To activate an available integration, click Configure at the bottom-right corner of this window. This will open a new window that walks you through the configuration process, including signing into the correct third-party service.

Integrations are currently available for users with a Business and Enterprise Wayfound plan.