Open Questions

Sometimes the Wayfound Supervisor encounters a situation it genuinely can't judge on its own — feedback that conflicts with a guideline, or a new behavior that could be either good or bad. Instead of guessing, it raises an open question for your team.

Each open question includes the context that prompted it and, where relevant, a link to the session that raised it, so you can see exactly what the Supervisor is asking about.

Answering

For each open question you can:

• Answer — provide your judgment in a sentence or two. The Supervisor folds your answer into the agent's evidence memos and evaluation rubric, and applies it to every similar session afterward.

• Dismiss — if the question isn't worth resolving, dismiss it and the Supervisor moves on.

Answering open questions is one of the highest‑leverage things you can do in Wayfound: a single answer can correct how thousands of future sessions are scored. See How the Supervisor Learns.